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Our standard rates for natural gas customers are decreasing from 1 April 2024. For more information, please click here.

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    Get in touch








    Smell Gas?
    Call 0800 002 001

    General Enquiries 0345 900 5253

    Monday to Thursday
    08:30-18:00

    Friday (excluding bank holidays)
    08:30 -16:30

    Calls to 0345 numbers cost no more than local and UK landlines & are often included in free minutes. Calls may be recorded.


    International 00353 1 655 6095

    Monday to Thursday
    08:30-18:00

    Friday (excluding bank holidays)
    08:30 -16:30

    Calls to 0345 numbers cost no more than local and UK landlines & are often included in free minutes. Calls may be recorded.


    SignVideo

    SignVideo provide our Deaf or Hard of hearing customers who use British Sign Language (BSL) and Irish Sign Language (ISL) instant access to a SignVideo online interpreter.
    If you are deaf or hard of hearing, you can get in touch with us using a free BSL or ISL interpreter.

    Connect to a BSL SignVideo interpreter
    Connect to an BSL SignVideo interpreter